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CONTACT US

​UNION MEMBERS: 

Critical Incidents: If you need representation concerning a critical incident, call PORAC LDF at 1-888-556-5631.

Disciplinary or Adverse Actions: If you receive a proposal for a discipline (1-14 day suspension) or adverse action (15 day suspension to termination) and you want representation from the union, contact a union representative at your assigned duty location immediately (NOTE: any delay on your part or failure to provide the information you received from the agency in a timely manner may result in an untimely response.)

For all other issues, contact a union representative at your assigned duty location for assistance.

Union members who have specific questions related to national-level matters may submit the question to the NBPC using the Member Inquiry Form.

MEMBERS OF THE PUBLIC:

Members of the public who are seeking answers to immigration or employment related questions should call 877-CBP-5511 or visit the Customs and Border Protection Information Center to ask questions.

MEMBERS OF THE PRESS:

Email us at media@bpunion.org or complete the contact form and include a detailed explanation of the topic. Upon receipt of the request, a representative will review it and forward it to the appropriate representative for a response.